Maximise efficiency and profitability with tailored retail solutions.

Integrated Retail helps retailers modernise operations by connecting commerce, customers, inventory, store intelligence, AI and enterprise systems into one integrated retail ecosystem.

Our Solutions

One ecosystem. Five connected solution areas.

Deploy each capability independently, or connect them together as your retail technology evolves.

Commerce & POS

Connect transactions, stores and channels through modern POS and unified commerce.

POS · E-Commerce · CRM · Loyalty · Omnichannel · Payment integrations

Business value
Consistent customer experience and streamlined commerce operations.

Cegid Retail · Retail Pro Prism · Retaillium

Customer & Store Intelligence

Understand customer traffic, behaviour and operational performance across physical locations.

Footfall · Conversion · Queue · Occupancy · Journey · Campaign ROI

Business value
Improve conversion, staffing and customer experience.

FootfallCam

AI & Merchandising

Use AI to improve product recommendations, inventory decisions and operational execution.

Recommendations · Forecasting · Stock optimisation · Predictive alerts · SOP analytics

Business value
Increase sell-through and improve operational productivity.

iPosit · iOptimo · Retaillium

Inventory & Fulfilment

Create better visibility and control across store inventory, warehouse and fulfilment.

Inventory · Warehouse · Replenishment · Allocation · RFID · Fulfilment

Business value
Improve availability while reducing excess inventory and stock-outs.

Warewiser

Systems Integration

Connect retail applications, enterprise systems and data into one operating ecosystem.

POS · ERP · CRM · WMS · E-Commerce · APIs · BI · AI

Business value
Reduce silos, manual reconciliation and fragmented reporting.

Globriq

Connected Retail

Different systems. One operating environment.

Retail technology creates more value when commerce, customers, inventory, store operations and enterprise data work together.

Integrated Retail designs the architecture and integration layer that connects these systems across your business.

Explore Our Products →
Customer
Commerce & POS
Customer & Store Intelligence
AI & Merchandising
Inventory & Fulfilment
Systems Integration
ERP CRM WMS BI APIs
Business Outcomes

Start with what you want to improve.

Increase Revenue

Conversion · Recommendations · Customer engagement · Campaign ROI

Improve Customer Experience

Queue · Service · Clienteling · Omnichannel

Improve Store Productivity

Staff allocation · Alerts · SOP · Operational intelligence

Optimise Inventory

Forecasting · Availability · Allocation · Replenishment

Reduce Operating Cost

Automation · Labour efficiency · Inventory control · Integration

Improve Management Visibility

Dashboards · Benchmarking · Unified reporting · Predictive analytics

Talk to Us About Your Business Objective →
Why We're Different

What sets Integrated Retail apart

Retail technology vendors can install software. A systems integrator with real retail-operations depth does something different — it stays accountable for the outcome.

Specialty retail depth, not generic IT

We focus on fashion, beauty, F&B, lifestyle and CPG businesses specifically — so we already understand counter operations, shop-in-shop economics, and seasonal stock cycles before day one.

Scale that's actually been proven

Our systems run across thousands of storefronts and multiple currencies, languages and regulatory environments — not just a handful of pilot sites.

A support model built on SLAs, not tickets

Structured severity levels, defined escalation paths and proactive monitoring — store-first prioritisation instead of a generic help-desk queue.

On-the-ground, in your language

Local teams across Singapore, Indonesia and Thailand mean support in local languages and time zones — not an overseas call centre reading from a script.

Best-of-breed, not locked-in

We partner with leading software vendors and add our own integration and AI layer on top — so you get proven, independently-supported software rather than a single vendor's closed ecosystem.

We integrate, we don't just install

Every system we deploy is connected — POS, CRM, inventory, ERP and e-commerce speak to each other from day one, instead of becoming another disconnected silo.

Integrated Retail Support Agent
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Hi, I’m the Integrated Retail Support Agent. How can I help you today?