Cegid

Cegid Retail

Elevate Your Retail Experience — Cegid Retail's cloud-native POS and unified commerce platform for specialty retailers and luxury brands, deployed and supported by Integrated Retail.

1,000+
Retailers on the platform
85,000+
Stores worldwide
30%
Average sales increase
80%
Less time counting inventory
Omnichannel B2C Platform

Elevate profitability, engagement and confidence

Enable omnichannel services, streamline in-store operations, and capture every sales opportunity — with stable, AI-powered, secure unified commerce operations worldwide.

Omnichannel Customer Experience

  • CRM & Clienteling
  • Store Management
  • Wholesale
  • Customer Service

Omnichannel Supply Chain

  • Procurement
  • Stock management
  • Replenishment
  • Order management

Retail Intelligence

  • Retail Ops management
  • Performance analysis
  • AI dashboard
  • Real-time insights

Operational Excellence

  • Task management
  • Team engagement
  • Activity planning
  • Automatic translation
Trusted By

Chosen by leading global retail brands

Aesop
agnès b.
AlMalki Group
Aroma-Zone
Avril Cosmétique Bio
Balmain
Barbour
BOSS Hugo Boss
bp
Carré Blanc
Cash Piscines
Celine
Clarins
Clarks
Colmar
Courir
Diesel
Diptyque Paris
Dobbies Garden Centres
Fragonard Parfumeur
Furla
Fusalp
GANT
Groupe Beaumanoir
Groupe SEB
Guerlain Paris
HARIBO
IQOS
Iris Galerie
Issey Miyake
Jacquemus
Kusmi Tea Paris
la Vie en Rose
Lacoste
Le Creuset
Le Temps des Cerises
L'Erbolario
Les Bougies de Charroux
L'Occitane en Provence
Longchamp Paris
L'Oréal
LUSH
Macron
Maison Nicolas
M&S
Messika Paris
Moncler
Mountain Warehouse
Nespresso
Oberalp Group
Orchestra
Palais des Thés
Pandora
Paul Smith
Petco
Philip Morris International
Piquadro
Pomellato Milano
POP MART
PVH
Rituals
Rossignol
Salomon
Sessùn
Shiseido
Tiffany & Co.
Tom & Co
Truffaut
United Colors of Benetton
Vivienne Westwood
Yves Rocher
Zadig & Voltaire
GANT · Head of Global IT Omnichannel

“We have one system across all markets meaning we know exactly where our stock is, whether that's a warehouse or a store in any country at any given time.”

MARLI New York · UAE Director

“The credibility of the platform is evident in the calibre of organisations choosing to adopt it.”

HARIBO · Global Retail Application Owner

“With Cegid Retail Inventory Tracking, we have gained mobility and accuracy in managing our stock.”

Functionality, Powered by AI

Every function enhanced by natural-language AI assistance

Streamlines processes, offers data-driven advice, alerts users to issues and suggests effective solutions.

1

Omnichannel Customer Experience

  • Hyper-personalised, omnichannel experience adaptable to local and international markets
  • CRM & Clienteling: hyper-personalise customer relations
  • Efficiently manage and automate front and back-office tasks
  • Incorporate all your wholesaling flows and simplify international exchanges
Cegid Retail — Clienteling
Aiko Tanaka · Gold Tier
Preferred CategoriesOuterwear, Bags
Last Purchase — 12 days ago$340
Loyalty Points2,450 pts
2

Omnichannel Supply Chain

  • Centralised stock management with a single, real-time inventory view
  • Comprehensive procurement management
  • Real-time visibility and mobile POS for all stock
  • Advanced replenishment and cross-channel order management
Cegid Retail — Stock & Procurement
14,203
Units On Hand
1,860
In Transit
7
Reorder Alerts
Warehouse A → Store 12240 units
PO #4471Approved
3

Retail Intelligence

  • Intuitive, mobile AI dashboards for performance and KPI analysis
  • Real-time key indicators via interactive dashboards
  • Natural-language interaction for informed decisions, on PC or mobile
  • Enhanced in-store analysis to uncover growth drivers
Cegid Retail — AI Performance
$128.4K
Revenue Today
34%
Conversion
2
AI Alerts
Monthly Target82%
4

Operational Excellence

  • One app consolidating retail operations and task management, enhanced by AI
  • Simplified transmission of tasks from head office to stores
  • A single real-time portal for engaging, training and informing employees
  • Monitor back-office time so store associates can focus on customers
Cegid Retail — Team Tasks
Morning Stock Count — Store 4Done
Visual Merchandising ResetIn Progress
New POS Features TrainingScheduled
+12 associates online

Get your company AI-ready for 2025

Download Cegid’s exclusive white paper: ‘Retail Stores in 2025 — Powered by AI?’

Request the White Paper
Integrated Retail Support Agent
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