Retail transformation, integrated for Asia.

Integrated Retail helps retailers connect POS, customer engagement, inventory, traffic analytics, AI and operational systems into one scalable retail technology ecosystem. With more than 20 years of experience, we support over 6,000 storefronts across Asia Pacific.

20+ Years
Experience
6,000+
Stores
200+
Retail Brands
3
Regional Offices
Multiple
Technology Platforms
End-to-End
Implementation & Support
Who We Are

A full-stack partner for your digitalisation journey

Retail transformation rarely involves only one platform. POS, inventory, customer engagement, store traffic, AI analytics and operational systems all need to work together.

Integrated Retail brings these technologies together — helping retailers design, deploy, integrate and operate the right technology ecosystem for their business.

Rather than forcing retailers into a single platform, we combine proven technologies with our own integration and consulting capabilities to build solutions around each retailer’s operating model.

Our team, across Singapore, Indonesia & Thailand
Why Integrated Retail

Built around retail. Integrated around your business.

We combine retail expertise, proven technology, integration capability and regional delivery to help retailers modernise, operate more efficiently and create better customer experiences — without being locked into a single platform.

01

Retail-first expertise

Technology designed around actual retail operations, not generic IT implementation.

02

Best-of-breed ecosystem

Select the right platform for each business requirement rather than forcing a single solution.

03

Integration capability

Connect POS, CRM, inventory, traffic, AI, e-commerce and analytics.

04

Regional delivery

Local implementation and support teams across Asia.

How We Work

Best-of-breed technology, backed by regional expertise

We provide best-of-the-breed IT solutions comprising software, infrastructure, consulting, implementation and support services, plus business transformation services.

Through partnerships with several best-of-breed product vendors, we create, deploy and support scalable, robust and functionally rich solutions capable of supporting your business today — and in future.

With offices in Singapore, Indonesia and Thailand, we support businesses across Asia through an on-ground, multi-lingual team.

SG ID TH On-ground teams — Singapore · Indonesia · Thailand
How We Deliver

A structured path from need to outcome.

We help retailers move from business need to implementation through a structured delivery model that combines retail expertise, technology selection, integration and long-term support.

Discover — Understand goals 1 Discover Design — Define roadmap 2 Design Deliver — Deploy & integrate 3 Deliver Operate & Improve — Optimise continuously 4 Operate & Improve

Hover or tap a step for details.

Rather than forcing a single platform, we select and integrate the right technologies around your operating model, business objectives and future growth. With offices in Singapore, Indonesia and Thailand, we support businesses across Asia through an on-ground, multi-lingual team.

Our Technology Ecosystem

From store to beyond. A connected retail ecosystem.

Our portfolio of best-of-breed solutions work together to give you a complete view of your retail operations — from store to customer to supply chain.

Explore Our Products →

Traffic & Customer Insights

FootfallCam

POS & Unified Commerce

Cegid · Retail Pro Prism · Retaillium

AI & Merchandising

iPosit · iOptimo

Inventory & Warehouse

Warewiser

Systems Integration

Globriq

Industries We Serve

Built for specialty retail — wherever it shows up.

Our platforms are retail-first, not category-first — the same POS, inventory, CRM and integration foundation adapts to how each specialty vertical actually operates.

Leadership

Meet the team

Bikash Kumar

Bikash Kumar

CEO
Anupama Singal

Anupama Singal

Director
Kamal Deep Lahria

Kamal Deep Lahria

COO
Somchai

Somchai

CPO
Regional Presence

Regional capability. Local delivery.

With offices in Singapore, Indonesia and Thailand, we support businesses across Asia Pacific through on-the-ground, multi-lingual teams.

Our Locations →
Map of Southeast Asia zoomed into Thailand, Malaysia, Singapore and Indonesia, marking Bangkok, Singapore and Jakarta, the three countries Integrated Retail operates in
Supporting Retailers Across Asia Pacific

Singapore

Regional HQ
Solution design · Project governance

Indonesia

Regional HQ
Commercial support · Technical support

Thailand

Local presence
Deployment · Customer engagement · On-ground services

Want to talk to our team?

We have offices and on-ground teams in Singapore, Indonesia and Thailand.

Contact Us
Integrated Retail Support Agent
Online
Hi, I’m the Integrated Retail Support Agent. How can I help you today?